Meet Nicole Torgersen.

Executive Coach for Tech & Design Leaders

I am a certified executive leadership coach, organizational development consultant, and former tech executive with over 25 years of experience operating at the highest levels of product and technology.

Throughout my career, I have built, scaled, and restructured design and UX organizations at companies including Dropbox, Smartsheet, Dialpad, Gap Inc., and Monster Worldwide. Having led teams through rapid growth and restructuring, I know firsthand what it demands to deliver aggressive business outcomes while carrying significant organizational responsibility. Refining my own leadership approach in those environments reinforced a core lesson: sustainable performance requires alignment over endurance.

High-growth organizations rarely struggle from a lack of talent or market opportunity; they struggle when organizational complexity outpaces leadership capacity. Structure without leadership capability breeds friction; leadership ambition without clear systems breeds burnout.

Today, I work at the intersection of leadership behavior and operational design. I partner with tech executives and organizations ready to elevate how they operate—not by pushing harder, but by leading more deliberately to build resilient systems and the leadership capability required to run them.

From Tech Executive to Leadership Coach

Over my 25+ years in tech, I began to recognize a repeating pattern among my peers and top performers: external success does not always equal internal sustainability.

I watched brilliant UX, product, and engineering leaders hit the VP or Director level only to find themselves running on fumes. Rather than accepting this tension as the unavoidable "cost of ambition," I chose to examine it strategically.

I dove deeply into performance psychology, nervous system regulation, midlife physiology, and the mechanics of executive presence. I wanted to answer a more advanced question: How do high-capacity leaders sustain clarity, authority, and impact over decades, not just quarters?

Refining my own leadership approach transformed how I worked. It strengthened my focus, sharpened my decision-making, and reinforced the importance of alignment over endurance. Today, I bring both my executive trenches experience and systems-level coaching insight to my clients. I work with leaders who are ready to elevate how they operate—not by pushing harder, but by leading more deliberately.

My Executive Leadership Experience

When we work together, you don't have to spend half our session explaining matrixed org charts, agile environments, or stakeholder dynamics. I have lived them.

  • 25+ Years in Senior Tech Leadership: Former executive design and UX leader at top-tier companies including Smartsheet, Dropbox, Dialpad, Gap Inc., and Monster.com.

  • Scaling Teams & Culture: Built, structured, and managed teams ranging from 8 to 300 people, successfully guiding organizations through rapid growth, hyper-scaling, and complex reorgs.

  • Organizational Design: Extensive experience building career ladders, competency frameworks, and performance evaluation metrics for product and design organizations.

Beyond the Boardroom: My Lived Experience

My coaching philosophy is not just academic; it is deeply rooted in personal lived experience. Beyond corporate leadership, I understand the realities of navigating personal mental and physical health challenges while holding a demanding job. As a parent raising neurodivergent children and supporting family members through significant health and identity journeys, I know what it takes to balance fierce ambition with deep empathy and real-life boundaries.

Professional Training & Credentials

I combine my practical corporate experience with rigorous, globally recognized coaching and wellness certifications to support the "whole leader."

• ICF-ACC Credentialed Coach (International Coaching Federation)

• CPCC (Certified Professional Co-Active Coach via the Co-Active Training Institute)

• Bluepoint Leader As Coach Graduate

• Certified Integrative Health & Wellness Coach (Institute for Integrative Nutrition)

• RYT-200 (Registered Yin Yoga Teacher with a focus on nervous system regulation)

Speaking & Corporate Workshops